Page 48 - Future Demands Jan 2021

Beyond keeping people alive, ensuring employees stay connected, enthused and engaged is the biggest challenge for leaders across our industry. Without a workforce who care passionately about the brand and the strategic imperatives, any initiative implemented will not generate the buy-in needed to make it viable. Without leaders who are able to spot people who have gone quiet, we are not taking our role for wellbeing as responsibly as we should.
At Alexander Hall we have successfully transitioned to a remote working set
an occasional alternative to the kitchen table, screaming child or acrimonious flatmate.
Overcoming challenges is the truest leadership test. Can you keep your head when all about you are losing theirs and blaming it on you?
We’ve seen first-hand the huge pressures our lender and business partners face, and we can either choose to complain and be part of the problem, or exercise patience and find innovative ways to offer support. This innovation has served to
FUTURE DEMANDS
“OVERCOMING CHALLENGES IS THE TRUEST LEADERSHIP TEST. CAN YOU KEEP YOUR HEAD WHEN ALL ABOUT YOU ARE LOSING THEIRS AND BLAMING IT ON YOU?”
up and maintained our strong company culture through a robust communication framework made up of daily virtual meetings.
These meetings include one to ones, team calls and company calls. Content ranges from technical training delivered by internal leaders and external industry figures, to topics more centred on employee well-being.
In addition to this, our offices are COVID-19 secure having been audited by an external contractor and provide respite for those who need
accelerate the implementation of new ideas and strengthen already strong business relationships among those who sincerely believe, ‘we are all in it together.’
The data provided by Twenty7Tec serves to support this approach by providing clarity on how the mortgage sector landscape is shifting, helping us to make the necessary strategic adjustments in response.
There are many ways to lead, but the one consistent thing every good leader possesses – no matter the
industry – is the fight to stand up when things get tough. And the fight against the pandemic isn’t over. If we thought last year was tough, this one might be tougher again. But, this is our collective fight, and – while last year caught everyone by surprise – we won’t be taken unawares this year.
This is our time as an industry to stand together and lead as one. Because, if 2020 felt as though we were fighting with our backs to the ropes, in 2021 we as an industry can lead together and win. Only this time we will command the centre of the ring.
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