PLEASE READ CAREFULLY BEFORE ACCESSING AND / OR USING ANY SERVICES, PRODUCTS OR ANY SOFTWARE FROM TWENTY7TEC AND ITS AFFILIATES
This end-user licence agreement (EULA) is a legal agreement between you (Licensee, you, your and yours shall be construed accordingly) and Twenty7Tec Group Limited (company number 08660235) with principal place of business at Suite A, 7th Floor Avalon House, Oxford Road, Bournemouth BH8 8EZ and its Affiliates (T7T, us, we, our and ours shall be construed accordingly) for access to T7T’s Documents, online software, APIs, tables, data feed, portals, products and services (the T7T Products & Services).
You understand that your use of the T7T Products & Services may be subject to a separate agreement between you and us (the Agreement), in which case you will be required to enter into such Agreement prior to your use of the T7T Products & Services and keep such Agreement in place for the duration of your use. In the event of any conflict between this EULA and the Agreement, the EULA shall prevail.
We licence access to and use of the T7T Products & Services to you on the basis of this EULA and the Agreement. We do not sell the T7T Products & Services to you. We, or our licensors, remain the owners of the T7T Products & Services at all times.
IMPORTANT NOTICE TO ALL USERS:
You should print a copy of this EULA for future reference.
1. Definitions & Interpretation
1.1 The following defined terms are used in this EULA:
a) Affiliates means a party’s holding companies and ultimate holding companies and each of its subsidiary companies and its holding company’s subsidiary companies and ultimate holding company’s subsidiary companies from time to time;
b) Approved Users means, where relevant in relation to the T7T Products & Services, either the employees, agents and independent contractors of you, who you authorise to use the T7T Products & Services or those employees and End Customers of the you who are authorised by the you and us to use the T7T Products & Services;
c) Documents means any documentation or information describing the functionality and specifications of the T7T Products & Services which are or may be issued by T7T and updated by T7T from time to time;
d) End Customer means the customers of the Licensee who make use of the T7T Products & Services and have been approved by us;
e) Event Outside Our Control means any act or event beyond our reasonable control, including failure of public or private telecommunications networks;
f) Good Industry Practice means the exercise of that degree of skill, care, prudence, efficiency, foresight and timeliness as would be expected from a leading company within the relevant industry or business sector;
g) Licensee Data means the data inputted by or on behalf of you or the Approved Users, for the purpose of using or facilitating your use of the T7T Products & Services and any data generated by, or derived from your use of the T7T Products & Services, whether hosted or stored within the T7T Products & Services or elsewhere;
h) User Subscriptions means the user subscriptions purchased by you, or on your behalf, from T7T, in accordance with the terms of the agreement you hold with T7T, which entitle Approved Users to access and use the T7T Products & Services in accordance with this EULA;
i) Virus means any thing or device (including any software, code, file or programme) which may prevent, impair or otherwise adversely affect the operation of any computer software, hardware or network, any telecommunications service, equipment or network or any other service or device; prevent, impair or otherwise adversely affect access to or the operation of any programme or data, including the reliability of any programme or data (whether by re-arranging, altering or erasing the programme or data in whole or part or otherwise); or adversely affect the user experience, including worms, trojan horses, viruses and other similar things or devices; and
j) Vulnerability means a weakness in the computational logic (for example, code) found in software and hardware components that, when exploited, results in a negative impact to confidentiality, integrity, or availability, and the term Vulnerabilities shall be construed accordingly.
1.2 Words in the singular shall include the plural and vice versa, references to any gender shall include all other genders and references to legal persons shall include natural persons and vice versa.
1.3 The headings to this EULA are for reference only and shall not affect their construction.
1.4 Any reference to any law or enactment shall be construed as including a reference to that enactment as modified, superseded, amended or replaced by any subsequent enactment or law (whether before on or after the date of this EULA and whether directly or indirectly).
1.5 Reference to persons shall include bodies corporate, partnerships, unincorporated associations and any other legal or commercial entity or undertaking.
1.6 The words include, includes, including and included shall be construed as being followed by the words without limitation.
1.7 A reference to writing or written includes email.
1.8 Any obligation on a party under this EULA to not do something shall be deemed to include an undertaking to not permit or allow the relevant thing to be done.
1.9 Where relevant, any obligation or restriction on you shall include an obligation on you to procure your Approved Users’ (and, to the extent permitted by T7T under this EULA, your End Customers’) compliance with the same. You will be liable for the Approved Users and End Customers as if their actions were your own.
2. EULA & Licence Terms
2.1 In consideration of payment by you of the agreed fee under the Agreement and / or you agreeing to abide by the terms of this EULA, we grant to you a limited, non-exclusive, non-transferable, revocable licence, without the right to sublicense, to access and use the T7T Products & Services in the UK on the terms of this EULA, solely for your internal business operations.
2.2 You shall:
a) Use the T7T Products & Services in accordance with any guidelines or instructions provided to you from time to time;
b) Access the T7T Products & Services using a computer linked to a secure network environment;
c) Provide T7T with:
i. All necessary co-operation in relation to this EULA; and
ii. All necessary access to such information as may be required by T7T, to the extent required to provide the T7T Products & Services including Licensee Data, security access information and configuration services;
d) Ensure that you comply with any applicable regulations (including the Financial Services and Markets Act 2000, the Consumer Credit Act 1974, data protection laws, the MCOB regulations issued by the FCA and any other law, regulation or code applicable in the context to you or your business, as amended, updated, succeeded or replaced from time to time) in relation to financial advice you provide or access;
e) Without affecting your other obligations under this EULA, comply with all applicable laws and regulations with respect to your activities under this EULA; and
f) Ensure that your network and systems comply with the relevant specifications provided by T7T from time to time.
2.3 You undertake that:
a) The maximum number of Approved Users that you authorise to access and use the T7T Products & Services shall not exceed the number of User Subscriptions you have purchased from time to time, as specified in the Agreement;
b) You will not allow or suffer any User Subscription to be used by more than one individual Approved User unless it has been reassigned in its entirety to another individual Approved User, in which case the prior Approved User shall no longer have any right to access or use the T7T Products & Services;
c) You shall permit T7T or T7T’s designated auditor to audit your use of the T7T Products & Services to verify that your use of the T7T Products & Services does not exceed the total number of User Subscriptions purchased. This audit may take place physically on the Licensee’s premises, or remotely, at T7T’s option, and T7T may deploy reasonable online audit tools via the T7T Products & Services for these purposes;
d) You shall supervise and control use of the T7T Products & Services and ensure they are used by your employees, representatives and End Customers only in accordance with the terms of this EULA; and
e) You shall comply with all applicable technology control or export laws and regulations.
2.4 It is your responsibility to keep access to your and your Approved Users’ account(s) secure. You must not:
a) Allow any other person or entity to access or use your account (or your Approved User’s account(s)) and you must keep user details (including any usernames and passwords) confidential and not share them with anyone else;
b) Access or use (or attempt to access or use) the account belonging to any other user of the T7T Products & Services;
c) Create (or attempt to create) more than one account on the T7T Products & Services; or
d) Create (or attempt to create) an account using false, untrue or misleading details or using the personal details of another individual.
2.5 You must take all reasonable steps to prevent any unauthorised persons from using or accessing the T7T Products & Services and related data. This includes taking adequate security measures where appropriate for live passwords and logon details and ensuring that passwords and logon details are disabled when appropriate. If you believe or suspect that someone else knows your login details, you must change your password immediately and contact us at customersupport@twenty7tec.com as soon as possible. We reserve the right to disable any user identification code or password at any time.
2.6 You are solely responsible for the form, content and accuracy of any documents, files, comments and other information that you post on T7T Products & Services. In the event that anything that you upload to T7T Products & Services does not comply with the terms of this EULA, you will indemnify and hold us harmless against any loss or damage (including regulatory fines or penalties), costs (including legal fees) and expenses which we may suffer or incur as a result of such breach.
2.7 We reserve the right to remove material that we reasonably believe infringes the terms of this EULA.
3. Restrictions
3.1 Except as expressly set out in this EULA or as permitted by any local law which is incapable of exclusion by agreement between the parties, you shall not:
a) Attempt to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any portion of the T7T Products & Services or any content therein (as applicable) in any form or media or by any means;
b) Attempt to de-compile, reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of the T7T Products & Services;
c) Access all or any part of the T7T Products & Services to build a product or service which competes with the services or software provided by T7T pursuant to the Agreement and this EULA;
d) Use the T7T Products & Services to provide services to third parties other than to End Customers as provided for and permitted under this EULA and the Agreement;
e) License, sell, rent, lease, transfer, assign, distribute, display, disclose, or otherwise commercially exploit, or otherwise make the T7T Products & Services available to any third party except the Approved Users; or
f) Attempt to obtain, or assist third parties in obtaining, access to the T7T Products & Services, other than as provided under this EULA.
3.2 You shall not use the T7T Products & Services to:
a) Distribute or transmit to T7T any Viruses or Vulnerability and shall implement procedures in line with Good Industry Practice to prevent such distribution or transmission;
b) Impersonate any person or entity or misrepresent their affiliation with a person or entity;
c) Intentionally or unintentionally violate any applicable local, state, national or international law or regulation;
d) Collect or store personal data about other users or viewers; and / or
e) Store, access, publish, disseminate, distribute or transmit any material which:
i. Is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing or racially or ethnically offensive;
ii. Facilitates illegal activity;
iii. Depicts sexually explicit images;
iv. Promotes unlawful violence;
v. Is discriminatory based on race, gender, colour, religious belief, sexual orientation, disability;
vi. You do not have a right to make available under any law or under a contractual relationship;
vii. Infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party (including privacy rights);
viii. Is or contains unsolicited or unauthorised advertising, solicitations for business, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;
ix. Xontains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or data or a website or that of any users or viewers of a website or that compromises a user’s privacy;
x. Contains any falsehoods or misrepresentations or create an impression that you know is incorrect, misleading, or deceptive, or any material that could damage or harm minors in any way; or
xi. Is otherwise illegal or causes damage or injury to any person or property,
and we reserve the right to disable your access to the T7T Products & Services immediately on notice for the duration of time that the breach remains unremedied.
3.3 You must not:
a) Use the T7T Products & Services in any manner inconsistent with this EULA or the Agreement, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into theT7T Products & Services or any operating system;
b) Infringe our intellectual property rights or those of any third party in relation to your use of the T7T Products & Services or any content, including by the submission of any material (to the extent that such use is not licensed by these terms);
c) Use the T7T Products & Services in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and / or
d) Collect or harvest any information or data from any content or our systems or attempt to decipher any transmissions to or from the servers running any content.
3.4 The information, documents and files hosted on the T7T Products & Services are confidential. In the event that you believe that you have been granted access to information, a document, file or similar by mistake, you must not download, copy or use it for any purpose or disclose its contents to any other person. In such circumstances, please contact customersupport@twenty7tec.com as soon as possible.
3.5 You should be aware that some of the documents, files and other information may contain personal data subject to applicable data protection legislation. You must not use that data contrary to such legislation and may only do so with the prior authorisation of the individual or organisation to whom the documents and files relate. Additionally, you may have access to features which allow you to make contact with other users of the T7T Products & Services. Where this applies, you must not disclose to any third party the identity of, or any other personal information relating to, any other user without complying with the necessary notice and / or consent requirements under applicable data protection laws.
4. Intellectual Property Rights
4.1 You acknowledge that all intellectual property rights in the T7T Products & Services anywhere in the world belong to us or our licensors, that rights in the T7T Products & Services are licensed (not sold) to you, and that you have no rights in, or to, the T7T Products & Services other than the right to use it in accordance with the terms of this EULA and the Agreement.
4.2 You acknowledge that you have no right to have access to any software in the T7T Products & Services in source code form.
4.3 The T7T Products & Services may contain copyright or other trademark and legal notices and you may not obscure, tamper with or remove any such notices or reduce their prominence, except with T7T’s prior written consent.
4.4 You shall have sole responsibility for the legality, reliability, integrity, accuracy and quality of all Licensee Data. You hereby provide us with a worldwide, royalty-free, perpetual, irrevocable, sublicensable and transferable licence to the Licensee Data to use, modify, store, distribute and / or display the same, including for the:
a) Provision of the T7T Products & Services;
b) Use in accordance with the Agreement;
c) The purposes set out in our Privacy Notice as described in clause 10; and
d) All other purposes relevant to the proper exercise of our rights and obligations under this EULA.
4.5 You warrant that:
a) You own all Licensee Data (or that you have the necessary licences, rights and / or consents to use the same) and will at all times remain responsible for the Licensee Data;
b) The Licensee Data will not infringe the intellectual property rights of any other person or entity, or infringe the privacy of any other person or entity;
c) The Licensee Data does not contain any material which defames, bullies, harasses or intimidates another; and
d) The Licensee Data does not contain any misleading, inaccurate or false data.
4.6 You warrant that all Licensee Data complies with the standards set out in these terms and will indemnify us against any breach of this warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty. If T7T finds that the Licensee Data is in breach of any of these terms, it reserves the rights to review and / or delete the same.
5. Limited Warranty
5.1 We do not guarantee that the T7T Products & Services, or any content on it, will always be available or be uninterrupted. Access is permitted on a temporary basis, and we may suspend, withdraw, discontinue or change all or any part of the T7T Products & Services without notice. We will not be liable to you if for any reason the T7T Products & Services are unavailable at any time or for any period.
5.2 Content available on various T7T Products & Services is user-generated and, accordingly, you understand that we accept no responsibility for such content and no warranties are provided by us in relation to the same. Although we may virus-check such content, you must use virus-checking software when using the T7T Products & Services.
5.3 We warrant that:
a) The T7T Products & Services will, when properly used and on an operating system for which it was designed, perform substantially in accordance with the functions described in the Documents; and
b) That the Documents describe the operation of the T7T Products & Services in all material respects.
To the fullest extent permitted by law, T7T excludes all other warranties (whether express or implied) in relation to the T7T Products & Services.
5.4 If you notify us in writing of any defect or fault in the T7T Products & Services as a result of which it fails to perform substantially in accordance with the limited warranty above, we will, at our sole option and as your sole remedy in connection with any default or fault, either repair or replace the T7T Products & Services, provided that you make available all the information that may be necessary to help us to remedy the defect or fault, including sufficient information to enable us to recreate the defect or fault.
5.5 The warranty does not apply:
a) If the defect or fault in the T7T Products & Services results from you having used the T7T Products & Services in breach of the terms of this EULA or the Agreement; and
b) If the defect or fault in the T7T Products & Services results from circumstances beyond our reasonable control, including the acts or omissions of any third party.
6. Limitation of Liability
6.1 You accept responsibility for the selection of the T7T Products & Services to achieve your intended results and acknowledge that the T7T Products & Services have not been developed or designed to meet or support any individual requirements you or any End Customers have, including any particular cybersecurity requirements you might be subject to, or any regulated activity that you may be engaged in, including the provision of advice or funding, the provision of online intermediation services, an online search engine or service that facilitates online interaction between users (each a Regulated Activity). If you use the T7T Products & Services for any Regulated Activity you agree to comply with any requirements that apply to such Regulated Activity from time to time (including in any jurisdiction in which you operate or where the Regulated Activity is undertaken) and you shall defend, indemnify and hold us harmless against any loss or damage (including regulatory fines or penalties) costs (including legal fees) and expenses which we may suffer or incur as a result of your breach of this clause 6.1.
6.2 Also, you acknowledge that all output of the T7T Products & Services is for general information purposes only and should not be construed as investment advice (which should be sought from a professional advisor). T7T cannot guarantee the accuracy of any data nor assist you with the interpretation of any data or give legal, financial or investment advice. You shall ensure your compliance with all laws in relation to any financial advice.
6.3 We only supply the T7T Products & Services for internal use by your business, and you agree not to use the T7T Products & Services for any resale purposes except as permitted hereunder or under the Agreement. If you use and display data from the T7T Products & Services in a public sphere, you will obtain our consent prior to doing so and attribute to us (along with our logo and a link to our website).
6.4 In using the T7T Products & Services, you may have access to content uploaded by a third party. You understand that we do not monitor or edit documents, files or commentary posted or provided to us by other persons for posting on the T7T Products & Services and, accordingly, we do not accept any responsibility for their content or for any damage or loss you may suffer. The views expressed by other users on the T7T Products & Services do not represent our views or values. Additionally, the T7T Products & Services may contain links to sites operated by third parties, or content belonging to or uploaded by third parties. If you decide to access any third party websites or content via the T7T Products & Services, you do this entirely at your own risk. We provide such links / content purely for convenience. You acknowledge that we do not endorse, and are not responsible for or have any liability in relation to, any third party websites / content that you may access via the T7T Products & Services and you may be subject to the terms of use applicable to such third party websites or content.
6.5 We shall not in any circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the EULA for:
a) Unauthorised access or use;
b) Loss of profits, sales, business, or revenue;
c) Business interruption;
d) Loss of anticipated savings;
e) Wasted expenditure;
f) Loss or corruption of data or information (including the Licensee Data);
g) Loss of business opportunity, goodwill or reputation;
h) Where any of the losses set out in clause (a) to (g) above are direct or indirect; and / or
i) Any special, indirect or consequential loss, damage, charges or expenses.
6.6 Other than the losses set out in clause 6.5 (for which we are not liable), our maximum aggregate liability under or in connection with this EULA whether in contract, tort (including negligence) or otherwise, shall in all circumstances be limited to the yearly licence fees paid by the Licensee in relation to the relevant licence only. This maximum cap does not apply to clause 6.7.
6.7 Nothing in this EULA shall limit or exclude our liability for:
a) Death or personal injury resulting from our negligence;
b) Fraud or fraudulent misrepresentation; or
c) Any other liability that cannot be excluded or limited by English law.
6.8 This EULA sets out the full extent of our obligations and liabilities in respect of the supply of the T7T Products & Services. Except as expressly stated in this EULA, there are no conditions, warranties, representations or other terms, express or implied, that are binding on us. Any condition, warranty, representation or other term concerning the supply of the T7T Products & Services which might otherwise be implied into, or incorporated in, this EULA whether by statute, common law or otherwise, is excluded to the fullest extent permitted by law.
7. Termination & Suspension
7.1 We may terminate this EULA immediately by written notice to you if you commit a material or persistent breach of this EULA which you fail to remedy (if remediable) within 14 days after the service of written notice requiring you to do so.
7.2 You agree that at any time we may suspend or cancel your (or an Approved User’s) access to and use of the T7T Products & Services if:
a) You (or your Approved User) are in actual or threatened breach of any of the terms of this EULA or the Agreement;
b) Your (or your Approved User’s) access or use causes or poses a security risk or threat;
c) T7T suspects unauthorised access to the T7T Products & Services; or
d) T7T reasonably believes that immediate suspension is required to comply with applicable laws.
Such suspension will remain in place until T7T is satisfied that the circumstances giving rise to the suspension have been resolved.
7.3 On termination for any reason:
a) All rights granted to you under this EULA shall cease;
b) You must immediately cease all activities authorised by this EULA; and
c) You must immediately and permanently delete or disable interfaces and shortcuts to the T7T Products & Services from all computer equipment in your possession, and immediately destroy, delete or return to us (at our option) all copies of any Documents then in your possession, custody or control and, in the case of destruction or deletion, certify to us that you have done so.
8. Communications
8.1 We may update the terms of this EULA at any time on notice to you in accordance with this clause 8. Your continued use of the T7T Products & Services following the deemed receipt and service of the notice under clause 8.3 shall constitute your acceptance to the terms of this EULA, as varied. If you do not wish to accept the terms of the EULA (as varied) you must immediately stop using and accessing the T7T Products & Services on the deemed receipt and service of the notice.
8.2 If we have to contact you, we will do so by email or via your account for accessing the T7T Products & Services.
8.3 Any notice:
a) Given by us to you will be deemed received and properly served 24 hours after it is first posted on our website or 24 hours after an email is sent; and
b) Given by you to us will be deemed received and properly served 24 hours after an email is sent.
8.4 In proving the service of any notice, it will be sufficient to prove, in the case of posting on our website, that the website was generally accessible to users for a period of 24 hours after the first posting of the notice; and, in the case of an email, that such email was sent to the email address of the recipient given for these purposes.
9. Events Outside of Our Control
9.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this EULA that is caused by an Event Outside Our Control. If an Event Outside Our Control takes place that affects the performance of our obligations under this EULA:
a) Our obligations under this EULA will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control; and
b) We will use our reasonable endeavours to find a solution by which our obligations under this EULA may be performed despite the Event Outside Our Control.
10. How We May Use Your Personal Information
10.1 Under data protection legislation, we are required to provide you with certain information about who we are, how we process the personal data of those individuals who use the T7T Products & Services and for what purposes and those individuals’ rights in relation to their personal data and how to exercise them.
10.2 This information is provided in Privacy Policy – Twenty7tec (Privacy Notice) and it is important that you read that information.
11. Other Important Terms
11.1 We may transfer our rights and obligations under this EULA to another organisation, but this will not affect your rights or our obligations under this EULA. You may only transfer your rights or your obligations under this EULA to another person if we agree in writing.
11.2 This EULA and any document expressly referred to in it constitutes the entire agreement between us and supersedes and extinguishes all previous and contemporaneous agreements, promises, assurances and understandings between us, whether written or oral, relating to its subject matter.
11.3 T7T may develop, update and / or improve the T7T Products & Services from time to time. These developments, updates and / or improvements may be applied automatically from time to time. T7T reserves the right to alter, remove or update materials and information on the T7T Products & Services at any time.
11.4 You acknowledge that in entering into this EULA you do not rely on and shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this EULA or any document expressly referred to in it.
11.5 You agree that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this EULA or any document expressly referred to in it.
11.6 A waiver of any right or remedy is only effective if given in writing and shall not be deemed a waiver of any subsequent right or remedy.
11.7 A delay or failure to exercise, or the single or partial exercise of, any right or remedy shall not waive that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy.
11.8 Each of the provisions of this EULA operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining provisions will remain in full force and effect.
11.9 This EULA, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both irrevocably agree to the exclusive jurisdiction of the courts of England and Wales.
LAST UPDATED 11 JUNE 2025